John Vanderhoof, M.D.

Orthopedic Surgery

John Vanderhoof, MD

Patient Satisfaction Survey

Overall Satisfaction
4.2 out of 5
36 Ratings
26 Comments

Bio Coming Soon!

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.2
Friendliness/courtesy of Care provider
4
Likelihood of recommending Care provider
4.4
Care provider efforts to include in decisions
4.2
Care provider explanations of prob/condition
4.2
Care provider concern for questions/worries
4.2
Patients' confidence in Care provider
4.5
Care provider spoke using clear language

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
May 1, 2019
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May 1, 2019
They are very good and friendly throughout the visit.
Apr 17, 2019
I was phoned a day in advance that if I could - please show up between 8-8:30 AM due to doctor needed to leave early for surgery. I got there at 8:30 AM call back to exam for x-ray at 9:50 AM - doctor showed up at 10:10 AM - I had to wait there for nurse to get wrist brace and left at 10:40 AM.
Apr 17, 2019
Really never had any conversation w/nurse.
Apr 3, 2019
lack of communication between staff and doctor.
Apr 1, 2019
Very friendly staff.
Apr 1, 2019
The doctor did a great job on my surgery and I am healing very well. I am very happy with his skills and how he works with his skills and how he works with his patients.
Apr 1, 2019
I was seen promptly according to my scheduled appointment.
Mar 26, 2019
2. I was 30 minutes early for my appointment and was in the x-ray room 15 minutes before my appointment and was seen by my doctor almost right away.
Mar 26, 2019
I was very happy with all the service I had at the clinic with all the staff.
Feb 22, 2019
The Xray technician is wonderful! Very helpful, very friendly, very professional and prepared.
Feb 22, 2019
Answered all our questions. Explained everything very well.
Feb 22, 2019
Fast and efficient
Feb 22, 2019
Easy and efficient
Feb 22, 2019
Efficient organization!
Feb 12, 2019
I gave insurance information regarding my Workman's Comp claim, but the call center operator didn't pass it along to the front desk staff.
Feb 12, 2019
I arrived 15 minutes early, as requested by staff, and waited 45 minutes after my scheduled appointment time. I was not informed that the dr. was running late.
Feb 12, 2019
The staff was very kind and caring I was treated with respect and compassion.
Feb 12, 2019
I would have preferred to have the exam room door closed. Removing the staples was very painful and I was afraid I bothered other patients and staff.
Feb 4, 2019
*Vanderhoof) the doctor talked down to me, like I was a child no respect - Loud and repeats self. Very obnoxious. He can't help it - He has an anxiety disorder. He needs to CALM DOWN.
Feb 4, 2019
2. No delays.
Feb 4, 2019
I would recommend your practice - just not *Dr. Vanderhoof.
Feb 4, 2019
Good. Bad.
Jan 22, 2019
Receptionist was in lobby straightening out & cleaning up. She said she did that a few times a day so patients felt comfortable. She knows about customer service. Wish I got her name.
Jan 22, 2019
Needs better bedside service (be more empathetic). He shared possible worst case scenario. I went away scared, and tried not to think of possible worst case but it has consumed me. I don't have appt. for next steps until Feb. for *Vanderhoof & *Cupoloff. *Cupoloff needs to slow down. I felt rushed during all of the clinical diagnosis. Felt like he was incompetent when he was looking (not reading) results from test.
Jan 22, 2019
Care was OK. Follow-up in getting scripts to other offices for service was POOR. I had to call 2 places 3 times then the office (dr.) my scripts were never sent for *Cupoloffs services.